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1. When should I order?

Usually we suggest ordering the veil just after you purchased the wedding dress, about 6-9 months before the wedding.

2. How can I order fabric swatch sample to check the color?

If you want the sample, follow the link to our fabric swatches page to check fabrics and colors.

3. How to choose right veil for your wedding dress?

Consider your wedding style and the color of your wedding dress if you want to find the ideal veil. Please visit The Ultimate Guide to Veils for more information about how to choose veils!

4. What methods of payment do you accept?

We accept Paypal, Visa Card, MasterCard, American Express, E Check (Note: If you use E-Check, the process will take up to 4 business days due to the clearance process.) and Western Union (Note: If you wish to use Western Union, please contact us for further information).

5. How can I change or cancel my order?

If you have any problems with your order or need help, please just contact us at laviamordesign@gmail.com.com and one of our service team members will help you. For more info, please visit our Return Policy page.

6. What shipping methods do you use?

We ship all items by SF-EXPRESS/UPS/FedEx/DHL International Express to customers all over the world. Note: SF-EXPRESS/UPS/FedEx/DHL do not deliver on weekends or national holidays.

7. How much does shipping cost?

We charge a flat shipping rate based on your purchase subtotal. Please visit our Shipping & Delivery page for more info.

8. How can I track my order after it has been shipped out?

After we ship the order out, we will email you a tracking number, which you to follow up directly on the chosen courier's website.

9. How long does it take for me to receive my dress after I place my order?

Once you place an order, you will get a confirmation email containing your order number and a summary of all items you purchased. After you have confirmed all details, you will receive your dress with next 4-5 weeks.

10. Do you offer rush order service?

Yes, in case the customer need to receive the dress sooner than the regular delivery time, we will charge extra $20 for rush order.

11. What is your return policy for veil?

laviamor is professional and try our best to create our customers the best shopping experience. To know the details, check our Return Policy page.

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